Submit a Ticket

Always there, whenever you need us…

From Cybersecurity to IT Management (and everything in between), we’re here to help ensure your operations are running smoothly. If there’s something going on at your dealership and you think we could help, you’re probably right!

Have a question or concern that’s not a cyberattack-level threat? Be sure to submit a ticket and we’ll be happy to help. For your convenience, there are four different ways you can submit a ticket:

Click the Icon

Every PC has a life preserver icon in the bottom right tray area next to the clock. It’s sometimes hidden until you click the up arrow to reveal all the tray icons. Clicking this icon allows you to create a support request or take a screenshot of your issue. Our technicians will then connect to your system and resolve the issue.

Chat With Us

Automatically connect with our support team via chat by clicking the life preserver icon previously mentioned, and selecting the “IT Help Desk Chat” option.

Send an Email

Email our team anytime at support@protontechs.com. You’ll receive a confirmation within a few minutes to let you know that we are working on your issue and a technician will be in contact shortly.

Give Us a Call

Call us day or night at 866.250.6349. All calls are answered by local representatives in the United States, ready to help you resolve any issues quickly.

Is this an emergency?

If you think you’re experiencing a cyberattack, don’t wait. Call our Incident Response Hotline so we can get started understanding your cyberattack and how to help you recover.

Call 833.NO.RANSOM

Let’s Talk

Want additional information on our services? Fill out the form and we’ll be in touch.

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